Terms of Service

  • Once we have started your project, all compensation is NON- REFUNDABLE. This is NOT negotiable.
  • If we are creating any type of graphic design for you and you decide to change any aspect of your project after we have delivered, AshPromo is not responsible for revising it for free. Additional design time and labor will also be revised and added onto the invoice or you will be required to pay a separate fee. You would be notified in advance if this is the case. We ask for specific instructions, details and design style of your project and design as such.
  • Payment in FULL is due before final project is delivered.
  •  All Campaign Marketing and Social Media Promotion fees are final and are non-refundable.
  • All Press Release fees are final and non-refundable; however, if you require minor changes we may review and revise.
  • AshPromo is brought to make your life easier by handling your press releases, graphic designs, campaign marketing and social media promotion. We discourage spam and violation of the law. It is your sole responsibility to comply with all social media rules and any legislation that you are subjected to. You use services at your own risk.
  • Any job that requires being pushed ahead of regularly scheduled delivery time for any reason or unexpected deadlines will have an automatic rush fee of 20% added to the originally quoted price.
  • Either party may terminate design contract upon giving written notice to the other. Upon termination, AshPromo may retain any initial payments & the client shall pay for all hours expended on the project up to the date of termination.
  • Client MUST  submit any images that they would like included within any project, this includes, content text, logos, picture of artiste, producer / disk jock etc. Without content from you the project will not be fully carries out or we will use images that we have selected. Any delay in the completion of the project due to actions or negligence of client, illness, or circumstances outside the control of AshPromo may alter the delivery date. 
  • AshPromo will make reasonable effort to notify client of any delays to the estimated delivery date as soon as possible.
  • If you use our graphic design service, you have 100% ownership of your completed design.  AshPromo reserves the right to all design work and mockup materials to show in printed or online portfolios for the lifetime of AshPromo. All preliminary concepts produced by AshPromo remain the property of AshPromo & may not be used by the client without the written permission of AshPromo.
  • The client shall proofread & approve all final content before production or live public viewing of the project. AshPromo will to the best of our knowledge and ability proof and review the content provided and finished. 
  • AshPromo shall take reasonable precautions to safeguard original or other materials provided by the Client.
  • We are not affiliated with Instagram, Facebook, YouTube or any other social media’s in any way.
  • We reserve the right to change these Terms and Conditions at any time, and you agree (including by virtue of your continued use of our service) to be bound by any such changes. Unless explicitly stated otherwise.